In the event of receiving a package with an unknown substance:

1. DO NOT try to clean up the material.
2. DO NOT do anything to create a dust cloud involving the material.
3. If possible and safe to do so, gently cover the material, provided it is in dry powder form (not liquid) and small enough that covering it will not create a dust cloud (no larger than an envelope).
4. Ensure that persons directly exposed to the substance by touch or inhalation remains where they are until cleared by authorities. Discourage these people from coming into contact with others.
5. Prevent others from entering the area; if you have been exposed to the material, wash your hands with soap and water.
6. Follow the 9-1-1 Protocol immediately. In addition to that information passed along to the dispatcher, also advise of any victims who have collapsed or are collapsing to alert Emergency Personnel to judge the best way of entering the building.
7. Ensure that all nonessential people are kept at a safe distance from spilled or exposed substances.
8. Follow the instructions given by the authorities or Emergency Personnel.

In the event of a spill or release of hazardous materials:

1. Follow the 9-1-1 Protocol immediately. In addition to that information passed along to the dispatcher, also advise of any victims who have collapsed or are collapsing to alert Emergency Personnel to judge the best way of entering the building.
2. Ensure that all nonessential people are kept at a safe distance from spilled or exposed substances.
3. Follow instructions given by the authorities or Emergency Personnel.

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